{"id":101,"date":"2026-10-15T06:14:18","date_gmt":"2026-10-15T06:14:18","guid":{"rendered":"http:\/\/westbridge-logistics.com\/?page_id=101"},"modified":"2026-10-15T07:46:56","modified_gmt":"2026-10-15T07:46:56","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/westbridge-logistics.com\/index.php\/refund-policy\/","title":{"rendered":""},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull wp-duotone-unset-1\" style=\"margin-top:0;padding-top:48px;padding-right:48px;padding-bottom:48px;padding-left:48px;min-height:66vh;aspect-ratio:unset;\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"722\" class=\"wp-block-cover__image-background wp-image-129 size-large\" alt=\"\" src=\"https:\/\/westbridge-logistics.com\/wp-content\/uploads\/2026\/10\/jakub-zerdzicki-LtsCX4MBKpU-unsplash-1024x722.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/westbridge-logistics.com\/wp-content\/uploads\/2026\/10\/jakub-zerdzicki-LtsCX4MBKpU-unsplash-1024x722.jpg 1024w, https:\/\/westbridge-logistics.com\/wp-content\/uploads\/2026\/10\/jakub-zerdzicki-LtsCX4MBKpU-unsplash-300x211.jpg 300w, https:\/\/westbridge-logistics.com\/wp-content\/uploads\/2026\/10\/jakub-zerdzicki-LtsCX4MBKpU-unsplash-767x541.jpg 767w, https:\/\/westbridge-logistics.com\/wp-content\/uploads\/2026\/10\/jakub-zerdzicki-LtsCX4MBKpU-unsplash-1536x1083.jpg 1536w, https:\/\/westbridge-logistics.com\/wp-content\/uploads\/2026\/10\/jakub-zerdzicki-LtsCX4MBKpU-unsplash-2048x1444.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-30 has-background-dim\" style=\"background-color:#756b5d\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-732e212a wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\" style=\"font-size:clamp(50.171px, 3.136rem + ((1vw - 3.2px) * 4.885), 100px);font-style:normal;font-weight:700;letter-spacing:0px;line-height:1;text-transform:uppercase\">refund policy.<\/h2>\n<\/div>\n\n\n\n<div style=\"height:72px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Westbridge Logistics is committed to fair and transparent billing. This policy explains when refunds are available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cancellations Before Pickup<\/strong><br>Shipments cancelled before pickup are eligible for a full refund, minus any processing fees already incurred.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cancellations After Pickup<\/strong><br>Once a shipment is in transit, cancellation is not possible. The shipment will be delivered as booked.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Failed Deliveries<\/strong><br>If a delivery fails due to an incorrect address or the receiver being unavailable, a re-delivery fee may apply. Refunds are not issued for failed deliveries caused by incorrect information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Lost or Damaged Shipments<\/strong><br>Claims for lost or damaged shipments must be submitted within 14 days of the delivery date. Approved claims will be refunded according to the declared value and insurance coverage.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Service Delays<\/strong><br>Delays caused by customs, weather, or events beyond our control are not eligible for refunds. However, we will always communicate delays and work to resolve them quickly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How to Request a Refund<\/strong><br>Contact us at&nbsp;support@westbridgelogistics.com&nbsp;with your tracking number and the reason for your request. We&#8217;ll respond within 3 business days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contact<\/strong><br>Westbridge Logistics<br>350 Fifth Avenue, Suite 5900, New York, NY 10118<br>support@westbridgelogistics.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Westbridge Logistics is committed to fair and transparent billing. This policy explains when refunds are available. Cancellations Before PickupShipments cancelled before pickup are eligible for a full refund, minus any processing fees already incurred. Cancellations After PickupOnce a shipment is in transit, cancellation is not possible. The shipment will be delivered as booked. Failed DeliveriesIf [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-101","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/westbridge-logistics.com\/index.php\/wp-json\/wp\/v2\/pages\/101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/westbridge-logistics.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/westbridge-logistics.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/westbridge-logistics.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/westbridge-logistics.com\/index.php\/wp-json\/wp\/v2\/comments?post=101"}],"version-history":[{"count":2,"href":"https:\/\/westbridge-logistics.com\/index.php\/wp-json\/wp\/v2\/pages\/101\/revisions"}],"predecessor-version":[{"id":130,"href":"https:\/\/westbridge-logistics.com\/index.php\/wp-json\/wp\/v2\/pages\/101\/revisions\/130"}],"wp:attachment":[{"href":"https:\/\/westbridge-logistics.com\/index.php\/wp-json\/wp\/v2\/media?parent=101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}