These Terms of Service govern your use of Westbridge Logistics’ website and services. By booking a shipment or using our site, you agree to these terms.

Services
Westbridge Logistics provides courier, freight, and logistics services including air freight, road transport, sea freight, and warehousing. Service availability depends on route, package type, and destination.

Booking & Payment
All shipments must be booked with accurate information including weight, dimensions, contents, and addresses. Payment terms are agreed at the time of booking. Invoices are due as stated on the invoice.

Shipping Restrictions
We do not transport:

• Hazardous materials
• Illegal goods
• Perishable items without proper packaging

We reserve the right to refuse any shipment that does not meet our guidelines.

Liability
Westbridge Logistics is not liable for delays caused by customs, weather, strikes, or events beyond our control. Basic coverage is included on all shipments. Additional insurance is available on request.

Claims
Claims for lost or damaged shipments must be submitted within 14 days of the delivery date. Supporting documentation (photos, receipts) is required.

Customer Responsibilities
The sender is responsible for:

• Accurate declaration of contents and value
• Proper packaging of all items
• Compliance with customs and import regulations

Tracking & Notifications
Every shipment receives a tracking number. Customers can track shipments on our website. Status updates are sent via email to the sender and receiver.

Cancellation
Shipments may be cancelled before pickup. Once in transit, cancellation is not possible.

Changes to These Terms
We may update these terms from time to time. The latest version will always be available on this page.

Contact
For questions about these Terms, contact us at:
Westbridge Logistics
350 Fifth Avenue, Suite 5900, New York, NY 10118
support@westbridgelogistics.com